Contact Student Loan Collections
Office Location
The Student Loan Collections and Records Office is located in the Wolverine Tower building at the intersection of South State Street and Eisenhower.
Student Loan Collections & Records
6061 Wolverine Tower
3003 South State Street
Ann Arbor, MI 48109-1287
Office Hours
Hours:
8:00 a.m. to 5:00 p.m.
Monday/Wednesday - Friday
Tuesday 10:00 a.m. - 5:00 p.m.
Phone Numbers:
(800)-456-0706
for use in the continental United States
(734) 764-9281
this number can be called collect, station to station, in the event you are unable to use our toll free number
Fax: (734) 647-3804
E-mail: um-slc@umich.edu
Be sure to include the student's full name and their UMID number or the last four digits of their social security number on all correspondence and remittances.
The six counselors each handle a specific set of accounts, grouped according to last name. Below please find a list of counselors, the section of the alphabet they handle, and their e-mail addresses:
| Last Name Beginning | Counselor Name | |
|---|---|---|
| A,B,Ca-Cg, Ta-Ts | Brenda Byrd | bjbyrd@umich.edu |
| Ch-Cz,D,E,F, Tt-Ve | Brenda Norman | brendast@umich.edu |
| G,H,I,J, Vf-Wa | Alice Stegink | astegink@umich.edu |
| K,L,Ma-Mc, Wb-Wh | Robin Woodard | woodardr@umich.edu |
| Md-Mz,N,O,P,Q, Wi-Yo | Brenda Gillyard | brendag@umich.edu |
| R,S, Yp-Zz | Nina Gilbert | ninag@umich.edu |