External Billing & Receivables

How will I know when the invoice is paid?

When an invoice is entered into the Accounts Receivable system, the originating department receives revenue immediately via an Accounts Receivable entry (BI Journal) to their Chartfields.  This do

How do I read a Statement of Receivables?

MAIS LINC currently has an online class titled "Statement of Receivables Report Field Description" that will provide instruction o

Accounts Receivable (A/R)

All U of M departments are eligible to process invoices through Financial Operations – General Accounts Receivable.

General Billing and Accounts Receivable

The General Accounts Receivable area handles invoicing and collections for the sales of all types of goods and services.  All U of M departments are eligible to process

Can an invoice be sent to an external collection agency?

Once an invoice becomes 120 days past due, Collection Agency Assignment emails are generated and sent to the departments.  These emails suggest sending the invoice to an external collection agency for hopes of collection.  The department will be responsible for any fees that are generated by the Collection Agency.   The other option at this point, is for the department to provide Chartfields to write off the invoice balance if they would like collection efforts ceased.

What should be done if my department has contact with a customer regarding an outstanding invoice?

If department has contact with a customer in regards to outstanding invoices, the General Receivables collector should be notified of the update so that the information can be recorded in the Accounts Receivable system.  The General Receivables collectors can be contacted at any time to request collection effort information and updates. 

How do General Receivables billings get processed?

When an invoice is received from the department, the customer is set up, the invoice is numbered, and then loaded into the Billing system.   The invoice accounting copy is imaged once it has been processed in the system.  The images are available via Webnow under the Accounts Receivable applet.

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